Remote Support
Drake Hardware & Software has the ability to remotely access your computer to provide a way for you to get the help you need when you run into problems with your computer.
Instructions:
- Call Drake H&S to contact a consultant
- Click the Splashtop Remote Support link above or go to sos.splashtop.com
- Click run after the file has downloaded
- Note: If the file does not automatically download click the "Windows download" link.
- Wait for the software to launch, this will take a minute
- A window will open that has a 9 digit code, give this code to your consultant
- From there your consultant can see your screen and run your computer
SonicWALL Downloads
Support Ticket Login
To log into the Drake Hardware & Software Support Portal, please click the button to the right. You must have a username and password to login.
For those who are not setup, but interested in being able to use our support system, please contact Drake Hardware & Software at 319-752-1155 for more information.
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